WHAT KIND OF JOBS ARE THESE?

TDB Communications is currently seeking On-Site Customer Service Representatives (Level I) for our Contact Center in Chester, VA. We are looking for enthusiastic, experienced CSRs (Level I) to continue to make a positive impact on our customers.

HOW MUCH DO THESE JOBS PAY?

These jobs pay $17.11 per hour plus benefits.

Our Benefits include:

• Benefits available which include medical, dental, and vision

• $400 New Hire bonus paid out middle of January

• 11 Paid Holidays

• 401(k) Available, with a 4% company match after six months of employment

• PTO (after 1 year of continued service)

• One hour of Sick Time for every 30 hrs worked

• A variety of shifts that meet lifestyle and family goals

• Fun, professional, atmosphere

• Leadership support to ensure success in a meaningful career

• Many opportunities for promotion and career advancement

WHAT ARE THE REQUIREMENTS

Skills and Experience

• • High School diploma or equivalent required.

  • Minimum 6 months customer service/secretarial/telemarketing experience required.

  • Must be able to speak and read English clearly, professionally, and fluently.

  • Must be able to type a minimum of 20 WPM.

  • Experience working with a PC and the Windows operating system is required.

  • Ability to effectively work within established contractual turnaround times required.

  • Must have excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.

  • Ability to work as a member of a team

  • All personnel will be required to undergo program update training as the program changes.

  • May be required to work holidays and Overtime may be required.

Physical Requirements and Work Environment

• • Prolonged sitting throughout the workday with occasional mobility required.

  • Corrected vision within the normal range.

  • Hearing within normal range. A device to enhance hearing may be provided if needed.

  • Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, and telephone.

  • Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

HOW DO I APPLY?

For more information and to apply for this position, please visit the application link below:

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=75276

WHO ARE YOU?

TDB Communications is a veteran owned 8(a) company providing professional services to public and private sector clients since 1999.

TDB has become a leader among workforce solutions providers and was recognized by U.S. Veterans Magazine as a “Best of the Best” Top Service-Disabled Veteran-Owned Business in both 2014 and 2015.

More information about us is available at https://www.tdbgov.com

WHAT HAPPENS AFTER I APPLY?

We are currently hiring people very quickly to fill these positions. After you visit the application link and apply, we will quickly be in contact with you regarding next steps if you meet the requirements for this position.

I AM INTERESTED, BUT HAVE OTHER QUESTIONS

We will gladly (and quickly) answer any questions sent to ccohiring@tdbgov.com!